What is our returns policy?

At Revived Apparel we take pride in the quality and authenticity of our preloved clothing. Please read our refund policy carefully before making a purchase.

​

Returns & Refunds

As we sell preloved items, all sales are final unless the item is faulty, damaged during shipping, or significantly not as described.

​

If your item arrives damaged or you receive the wrong product, please contact us within 14 days of receiving your order with photos and a description of the issue.

​

Once your claim is reviewed, we may offer:

• A full refund

• An exchange for a similar item

• A partial refund if applicable

​

How to Request a Refund

Contact us with your order number, a description of the issue, and photos of the item (if damaged or faulty).

Our team will respond within 3 business days with instructions.

​

Return Shipping

For approved returns, customers are responsible for return shipping costs, unless the item is faulty or sent in error. We recommend using a tracked shipping service to ensure your return reaches us safely.

​

Condition of Returned Items

Items must be returned in the same condition as received, including any original tags, packaging, or accessories.

We reserve the right to refuse a refund if the item is returned damaged, worn, or altered.

​

Exchanges

Exchanges are subject to availability. If the item you want is not in stock, we will offer a refund instead.

​

Non-Refundable Items

Vintage/preloved clothing items sold “as-is” with detailed descriptions are generally non-refundable unless faulty or not as described.

​

Questions

If you have any questions about your order, returns, or our policy, please contact us.